You're not cold-calling โ you've already been in their shop fixing equipment. Use that.
Old equipment costs more in downtime than new equipment costs in payments. Quantify it.
Offer to do a walkthrough and document all their equipment. Free. No obligation. Then you have their full inventory and can follow up on every piece.
Proactive replacement beats emergency service every time. Shop owners hate surprise downtime.
Position AES as the one-stop equipment partner โ service, sales, parts. They don't need 3 different vendors.
Record equipment found during site visit